top of page

Privacy Policy

​

 

Last Updated: May 8, 2026

​

1. Introduction

Welcome to RSPD.ie. This Privacy Policy explains how Louchstead Ltd. T/A RSPD.ie ("we", "our", or "us") collects, uses, shares, and protects your personal data when you visit our website (www.rspd.ie) and purchase our products or services.

We are committed to ensuring your privacy is protected and that we process your personal data in full compliance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

​

2. Who We Are (Data Controller)

Louchstead Ltd. T/A RSPD.ie is the "Data Controller" responsible for your personal data.

  • Company Registration Number: 129829

  • Registered Address: Unit 4 Canal Walk, Park West Industrial Estate, Dublin, D12 RY60, Ireland.

  • Email: info@rspd.ie or sales@rspd.ie

​

3. What Information Do We Collect?

We collect the following personal data when you browse our website, register an account, or place an order:

  • Identity Data: First name and last name.

  • Contact Data: Email address, billing address, delivery address, and phone number.

  • Financial Data: Payment card details. (Note: Payments are processed securely by our third-party payment gateway providers. We do not store or retain your full credit card numbers on our servers).

  • Transaction Data: Details of products, services, or custom printing you have purchased from us.

  • Technical & Usage Data: IP address, browser type, device information, and how you interact with our website (gathered via cookies).

​

4. How and Why We Use Your Information (Lawful Basis)

Under GDPR, we must have a valid lawful basis to process your personal data. We use your data for the following purposes:

  • Fulfilling Orders (Performance of a Contract): To process your payments, manage your custom print files, and arrange the delivery of your orders.

  • Customer Service (Legitimate Interest): To respond to your inquiries, provide support, and manage our relationship with you.

  • Legal Obligations: To keep proper records and comply with tax and accounting regulations in Ireland.

  • Marketing (Consent): If you have expressly opted in, we may send you promotional emails about new products or offers. You can withdraw this consent at any time by clicking "unsubscribe" or contacting us.

  • Improving Our Website (Legitimate Interest & Consent): To analyze site traffic, remember items in your shopping cart, and improve user experience using cookies.

​

5. How We Protect Your Information

We implement strict security measures and protocols to maintain the safety of your personal data when you place an order or access your account. Access to your data is limited to employees and trusted service providers who have a strict business need to know and are bound by confidentiality obligations.

​

6. Do We Share Your Information?

We do not sell, trade, or rent your personal data to third parties. We only share your data with trusted third parties who are strictly necessary to operate our business and fulfill your orders:

  • Delivery & Courier Partners: To deliver your physical orders to your address.

  • Payment Processors: To securely authorize and process credit/debit card transactions.

  • IT & Website Service Providers: To securely host our website and manage site operations.

  • Legal Authorities: We may disclose information if required by law to comply with tax, legal, or regulatory obligations.

​

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for. By law, we are required to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for a minimum of six years for tax and accounting purposes.

​

8. Your Rights Under GDPR

As a resident of the EU/EEA, you have specific rights regarding your personal data under the GDPR:

  • Right of Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.

  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your data, subject to certain legal exceptions (such as our legal requirement to retain tax records).

  • Right to Restrict Processing: You can ask us to temporarily suspend the processing of your data.

  • Right to Data Portability: You can request the transfer of your data to yourself or a third party.

  • Right to Object: You can object to us processing your data based on legitimate interests or for direct marketing.

To exercise any of these rights, please contact us at info@rspd.ie. We will respond to all legitimate requests within one month.

​

9. Cookies

We use cookies (small files transferred to your computer's hard drive) to ensure our website functions correctly, to securely process items in your shopping cart, and to analyze website traffic. You can manage your cookie preferences through the pop-up banner on our website or via your browser settings.

​

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

  • Email: info@rspd.ie / sales@rspd.ie

  • Post: Louchstead Ltd. T/A RSPD.ie, Unit 4 Canal Walk, Park West Industrial Estate, Dublin, D12 RY60, Ireland.

bottom of page