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Terms & Conditions

 

Last Updated: May 8, 2026

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Welcome to RSPD.ie. These Terms and Conditions govern your use of this website and the purchase of any products or services from it. By continuing to browse and use this website, you are agreeing to comply with and be bound by the following terms, which together with our Privacy Policy and Store Policies, govern our relationship with you.

If you disagree with any part of these terms and conditions, please do not use our website.

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1. Information About Us

This website is operated by Louchstead Ltd. T/A RSPD.ie ("we", "our", or "us"). We are registered in the Republic of Ireland.

  • Trading Address: Unit 4 Canal Walk, Park West Industrial Estate, Dublin, D12 RY60, Ireland.

  • Company Registration Number: 129829

  • VAT Number: IE4851846R

  • Contact Email: sales@rspd.ie

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2. Use of the Website

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Your use of any information or materials on this website is entirely at your own risk. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

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3. Products, Orders, and Pricing

  • Product Descriptions: We make every effort to display the colours, specifications, and dimensions of our prints and signs as accurately as possible. However, we cannot guarantee that your device's display of the colours will exactly reflect the physical product.

  • Pricing: All prices displayed on our website are exclusive of VAT. VAT will be calculated and added at checkout. Delivery costs are also calculated at checkout.

  • Acceptance of Order: A contract is formed between you and us only when we have accepted your order and dispatched the goods or commenced the custom design/print process.

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4. Consumer Rights, Returns, and Cancellations

Under the EU Consumer Rights Directive and the Irish Consumer Rights Act 2022, consumers have specific rights when purchasing goods online:

  • Standard Goods (The 14-Day Cooling-Off Period): If you are purchasing as a consumer, you have the right to cancel your order for standard, non-customised physical goods within 14 days of receiving them, without giving any reason. You will be responsible for the cost of returning the goods.

  • Exception for Customised Goods: Please Note: The right to cancel or return goods does not apply to bespoke, personalised, or custom-printed goods (e.g., custom business cards, personalised signs, custom banners) once the design/printing process has commenced. These items are strictly non-refundable unless they are faulty or do not substantially conform to the agreed specifications.

  • For full details on our returns process, please refer to our Return Policy.

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5. Intellectual Property and Copyright

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics, and custom artwork.

  • Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced on this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • You may not create a link to this website from another website or document without our prior written consent.

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6. Data Protection and Privacy (GDPR)

We are committed to protecting your privacy. Any personal data collected through your use of this website (such as your name, contact details, and payment information) is processed strictly in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. For full details on how we collect, store, and use your data, please review our Privacy Policy.

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7. Limitation of Liability

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.

  • We expressly exclude liability for any inaccuracies or errors to the fullest extent permitted by law.

  • Statutory Rights: Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under Irish law. Your statutory rights as a consumer are not affected.

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8. Third-Party Links

From time to time, this website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s), and we have no responsibility for the content of the linked website(s).

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9. Governing Law and Dispute Resolution

  • Your use of this website and any dispute arising out of such use is subject to the laws of the Republic of Ireland.

  • Online Dispute Resolution (ODR): If you are a consumer residing in the EU and you have a complaint regarding an online purchase that we cannot resolve, you can submit your dispute to the European Commission's Online Dispute Resolution platform at: http://ec.europa.eu/consumers/odr/.

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